Undercover Otter is a small business (it's just me, Aiden), and it can take up to a week before you hear from me.

For questions about your order, please include the number of your order. Without this information, I can not help you.If you are looking for order tracking, please check the link in your shipping conformation email before sending me a message.

You can leave your message in either English or Dutch (Aiden is fluent in both). We won't use your phone number, ever. Aiden hates phonecalls and won't make others suffer.