Undercover Otter is proudly queer-owned, neurodivergent-run, and fiercely anti-capitalist.

We believe in, and actively support, your right to exist as you are—without compromise, without apology, and without being forced to fit into systems that were never built for you.

No matter who you are, where you're from, who you love, how your body moves through the world, or how your brain is wired:

You. Are. Awesome.

We stand against colonialism, capitalism, and systemic oppression. Let’s be clear: commerce is not capitalism—we engage in trade to survive, but we reject the exploitative systems that prioritize profit over people. We refuse to participate in the kind of business that thrives on exploitation, gatekeeping, or dehumanization. Instead, we choose community, accessibility, transparency, and care.

We acknowledge the truth: the world wasn’t built for everyone. But that doesn’t mean we have to accept it as it is. We strive to decolonize our practices, advocate for accessibility, and create a space that celebrates neurodivergence, queerness, and all the glorious weirdness that makes us human.

We expect the same from everyone we work with: customers, employees, collaborators, and business partners. Be excellent to each other. There is no room for hate at Undercover Otter (we need all the space for our fabulous yarn).

Stay awesome—to yourself, to others, and to the world.

If there’s one thing the Dutch know, it’s how to manage water! 💦

At Undercover Otter, we strive to minimize our environmental impact and continuously improve our processes to be as eco-friendly as possible.

Our dyeing process is designed for efficiency: we re-use 80% of all water by planning dye baths in sequence, repurposing soak water, and filtering everything before it’s used again. Any water we do have to dispose of goes through another round of filtering and is neutralized before being released.

We also ensure that the superwash treatment used on our yarns meets the highest environmental standards. Our yarn suppliers comply with strict EU laws, requiring that all by-products are removed from the water before it is discharged—meaning the resulting water is actually cleaner than tap water. Since not all countries enforce the same regulations, we only source superwash wool from highly regulated treatment plants.

So yeah, we dye yarn, but we also give a dam(n.)

Our commitment to sustainability doesn’t stop at our yarns. Our packaging is made from sustainable and recycled sources like biodegradable PLA, FSC-certified, or recycled paper. We re-purpose shipping boxes whenever possible and save packing materials like peanuts, bubble wrap, and air pockets to cushion our products—but only if they’re sturdy enough to do the job. We also separate all our waste before it goes to the processing facility.

At every step, we carefully weigh what’s best for our customers, product quality, and the environment—because sustainability should never come at the cost of quality.